R. Swaminathan

R. Swaminathan

Chief People Officer, WNS

Swaminathan (alias Swami) is the head of the HR function at WNS, and is responsible for the entire gamut of people-oriented processes. He has the distinction of building a robust people strategy to back the turnaround that WNS has witnessed over the last five years and has been recently recognized as the AON Best Employer India.

Swami introduced business partnering at WNS to enable the conduit between the HR function and the industries. This has seen great resonance, and is today a case study. A globally acclaimed learning and development function (with first-of-its-kind domain universities and leadership competency models), award-winning culture creation (aligning talent with the organization’s goal of outperformance), and various HR technology frameworks and applications are part of Swami’s stint at WNS.

Prior to joining WNS, Swami was with CA Technologies, where he served as vice president, human resources, and was the country head, HR, for India. He has also served as head of HR operations at Syntel and, for a short while, was its global HR head. Prior to Syntel, Swami had a long tenure at GE, spanning multiple roles such as master black belt, HR, and assistant vice president and head of operations for HR, customer research, and operational analytics. He held other roles in mergers and acquisitions.

He is a certified Change Acceleration Coach and a keen practitioner of Six Sigma. Swami has a masters in social work (MSW) from the University of Madras.

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